We're so sorry, that's not the welcome we want for your order. Submit a photo of the damage via our returns page and we'll sort a replacement straight away. No questions asked, backed by our 90-day guarantee.

Whether it's a question about your order or your new lights, our team would love to hear from you. Email us at hello@litehouselighting.com or use the live chat function, and we'll get back to you.

Give your lights a full day in direct sunlight before first use, so the battery starts fully charged. After that, position the solar panel where it catches the most direct sun through the day. If your lights have a USB-C port, a quick top-up sees you through any cloudy stretches.

Built for the outdoors, your lights are happy to stay out season after season. Gently wipe the solar panel clean now and then, and store them somewhere cool and dry if you pack them away.

To keep the battery healthy for years, charge your lights fully in direct sun and avoid leaving them flat for long periods. If you store them away for a season, top up the charge every few weeks.

Every Litehouse product comes with a 2-year warranty. If anything's not right, contact our team and we'll sort it - no runaround, no questions asked.